LEGAL FIRMS & LAW OFFICES

AI-Powered Case Intake & Conflict Resolution

A mid-sized law firm handles 50+ new enquiries per month. Intake involves manual conflict checks across 5 years of records, lawyer assignment, and retainer drafting — a process that takes 2-3 hours per matter.

~10 hrs

Saved per week

95%

Conflict detection accuracy

60%

Faster intake

Zero

Missed deadlines

Automated Workflow

How the automation handles the entire process end-to-end

PhoneEmailReferralWebsiteAI Intake AgentCapture Case DetailsCONFLICT?NOMatch ExpertiseAssign LawyerExtract Key DatesSet RemindersLawyer ReviewDraft RetainerSend to ClientYESPartner ReviewDecline / ReassignSIGNED?YESOpen MatterBilling Setup ✓NOFollow-up2nd Follow-upre-sendDeadline MonitorDUE?YESAlert LawyerIntake FlowSigned PathConflict PathDeadline MonitorHuman-in-the-LoopDecision PointLoop / Re-send

This workflow is for demonstration purposes only. We custom-build automation architectures tailored to each client's specific requirements, tools, and processes.

How It Works

Each step in the automation pipeline

01

Multi-Channel Enquiry Capture

Client enquiries arrive via phone, email, referrals, and website forms into a unified intake queue.

02

AI Case Analysis

AI agent extracts case type, jurisdiction, opposing parties, and key facts from the initial enquiry.

03

Conflict of Interest Detection

Automatically cross-references new matter details against 5 years of client and opposing party records.

04

Partner Review & Assignment

Flagged conflicts go to partner review. Clean matters are auto-assigned to the best-matched lawyer.

05

Key Date Extraction

AI scans submitted documents to extract limitation dates, court deadlines, and filing requirements.

06

Retainer Generation

Drafts a retainer letter with fee structure, scope, and terms based on matter type.

07

Client Follow-Up

Automated follow-ups if the retainer isn't signed within 48 hours, with escalation after 2nd attempt.

08

Deadline Monitoring

Ongoing AI monitoring of all active matter deadlines with alerts to assigned lawyers.

Before & After

The measurable impact of automation

Before Automation
Intake time per matter2-3 hours
Conflict check30 minutes
Missed deadlines5-6 per year
Retainer drafting45 minutes
Follow-up consistencySporadic
Staff for intake2 full-time
After Automation
Intake time per matter15 minutes
Conflict checkInstant
Missed deadlinesZero
Retainer drafting5 minutes
Follow-up consistency100%
Staff for intake0 (partner review only)

Tech Stack

Tools and technologies powering this automation

ClaudeMake.comPostgreSQLDocument ParserGoogle Calendar APIEmail SendGridPDF GeneratorMCP ServersCRM Connector

Want this for your law firm?

Let's discuss how we can automate your workflows and save your team hours every week.

Get Started